FAQ Seabel Aladin Djerba

Seabel Aladin Djerba

FAQ Seabel Aladin Djerba

1. General hotel information

Where exactly is Seabel Aladin Djerba located?

Seabel Aladin Djerba is located in the Aghir tourist area, on the south coast of the island of Djerba. It is set in 6 hectares of flower-filled grounds, alongside a fine-sand beach. It is approximately 6 km from Midoun, 23 km from Houmt Souk, 30 km from Djerba-Zarzis International Airport (DJE) and 11 km from Djerba Golf Club. View the route on Google Maps.

Is the hotel directly on the beach? How far away is the beach?

Yes, the hotel is built right on a fine-sand beach, with a private beach area. Sun loungers and parasols are available free of charge at the pool and on the beach. Discover the club’s setting in the photo and video gallery.

How many stars does Seabel Aladin have, and what type of guests does it cater to (families, couples, seniors…)?

Seabel Aladin Djerba is a 3-star club hotel in Djerba, billed as “the club par excellence”. It is aimed primarily at families, who enjoy a good level of comfort, facilities designed for children of all ages and activities for the whole family.

Is the hotel suitable for family holidays with children?

Yes, it is a club hotel designed for families: a Mini Club for 4–12-year-olds, two children’s pools, a play area, a mini disco and quadruple rooms.

2. Rooms and accommodation

What types of rooms does the hotel offer (single, double, triple, quadruple, superior, family)?

The hotel has 318 rooms in Djerba with Djerbian-style decor, including 2 rooms adapted for guests with reduced mobility. They are divided into two sections:

  • Bungalow section: 175 rooms grouped in 7 traditional menzels (Djerbian houses), available as doubles (23 m², max. 3 adults) and quadruples (26 m², max. 3 adults and 1 teenager).
  • Residence section: 143 rooms on 2 floors, available as doubles (20 m², max. 3 adults) and quadruples (21 m², max. 3 adults and 1 teenager).

In triple rooms, the 3rd bed is a sofa bed; in quadruple rooms, the 4th bed is a fold-away wall bed.

Do the rooms have a balcony or terrace with a sea / garden / pool view?

Yes, all rooms have a balcony or terrace. The Bungalows offer a garden view, or a sea view at an extra charge. In the Residence, the double rooms overlook the pool or the garden, or the sea at an extra charge.

Are the rooms air-conditioned, and at what time of year does the air conditioning operate?

Yes, all rooms are equipped with air conditioning and heating. The air conditioning operates from 15 June to 15 September and the heating from 15 November to 15 March.

Is there a minibar / mini-fridge in the rooms? Is there a charge?

A mini-fridge is available on request at an extra charge, in both the Bungalows and the Residence. An in-room safe is also available at an extra charge.

Is Wi-Fi available in the rooms or only at reception?

Wi-Fi is available free of charge at reception and in the lobby bar. See all the hotel’s services.

Are pets allowed in the hotel? Under what conditions?

Yes, pets weighing less than 5 kg are accepted, but they are not allowed in the common areas. We recommend that you contact the hotel before arrival to find out the applicable conditions.

3. Board, dining and drinks

Does Seabel Aladin operate on an All Inclusive basis? What does the package include?

Yes, Seabel Aladin Djerba is sold on an All Inclusive basis. The package includes buffet meals in the main restaurant, an afternoon snack and a selection of local drinks served in the bars. Discover everything the hotel’s restaurants and bars have to offer.

What are the breakfast, lunch and dinner times?

Meals are served in the main restaurant: breakfast from 06:00 to 10:00, lunch from 12:30 to 14:30 and dinner from 19:00 to 21:30. A late breakfast is served until 12:00, and an afternoon snack from 16:00 to 17:00. Times may vary depending on the season; we recommend that you confirm them with reception.

What type of breakfast is served (buffet, continental, etc.)?

Breakfast is served as a buffet in the main restaurant, with a choice of sweet and savoury items.

Are there several restaurants on site, and what type of cuisine is served?

Yes, the hotel has two restaurants. The large main restaurant, with its pergola-covered terrace overlooking the pool, serves international and Tunisian buffet cuisine. The beachfront themed restaurant “Chez Max” offers refined cuisine, with a table-served menu once per stay, upon reservation.

Are drinks included? Are there bars on the beach or near the pool?

Yes, the All Inclusive package includes a selection of local drinks, alcoholic and non-alcoholic: water, soft drinks, juices, coffee, tea, beer, local wines and spirits. Imported drinks and freshly squeezed fruit juices are charged extra. The hotel has a reception bar, a pool bar, a Latino bar open from 18:00 to 02:00, a Moorish café and a beach bar.

4. Pools, beach and activities

How many pools does the hotel have, and are they heated in winter?

The hotel has five pools:

  • two outdoor pools linked by waterfalls: upper section (29 m, 1.4 m deep) and lower section (30 m, 2.4 m deep);
  • an outdoor children’s pool (0.7 m deep);
  • an indoor pool (18 m, 1.4 m deep);
  • an indoor children’s pool (0.7 m deep).

The indoor pool is heated from November to March.

What are the pool opening hours, and is there a lifeguard?

A lifeguard supervises the pools every day from 09:00 to 18:00, and until 19:00 in July and August. Bath towels are available at the outdoor pool towel kiosk, against a deposit. For exact opening hours, please ask at reception.

Which water sports and activities are available (kayaking, windsurfing, water skiing, paddleboarding…)?

Motorised water sports (water skiing, jet skiing, parasailing…) are available at an extra charge. Canoeing/kayaking and windsurfing are free of charge.

What other activities are available on site (tennis, mini golf, beach volleyball, archery…)?

The hotel offers 5 hard tennis courts free of charge, as well as pétanque, table tennis, beach volleyball, football and darts. Aerobics, gymnastics, jogging, modern and oriental dance, and aqua aerobics in the outdoor pool complete the programme. Floodlit tennis, quad bike excursions and camel rides are available at an extra charge.

Does the hotel offer daytime and evening entertainment (shows, themed dinners)?

Yes. During the day, the hotel offers a programme of free activities: aqua aerobics, aerobics, gymnastics and dance. Every evening, straight after dinner, the entertainment team puts on a show in the fully equipped theatre or the outdoor amphitheatre. Once per stay, a table-served menu is offered at the themed restaurant “Chez Max”, upon reservation.

5. Children, clubs and families

Does the hotel have a kids' club? For which age groups, and what are the opening hours?

Yes, the Mini Club, run by a dedicated team, welcomes children aged 4 to 7 and 8 to 12. It is open throughout the season, every day except Sunday, from 09:15 to 12:00 and from 14:30 to 17:00.

Is there a children's pool? How deep is it?

Yes, two pools are reserved for children, both 0.7 m deep: an outdoor children’s pool and an indoor children’s pool.

What activities and entertainment are organised for children and teenagers?

The Mini Club offers games at the pool, on the beach or in the play area, face painting, show rehearsals and a mini disco. Teenagers can enjoy the hotel’s sports activities and entertainment, as well as a teen club for 12–17-year-olds.

Are cots / high chairs available on request?

Cots are available free of charge on request, as are high chairs in the restaurant. Please specify your requirements when booking.

Is Seabel Aladin recommended for large families or multi-generational stays?

Yes, the hotel is well suited to large families and multi-generational stays, thanks to its quadruple rooms (up to 3 adults and 1 teenager), its Mini Club, its children’s pools and its many activities for the whole family. It is also fully equipped to welcome guests with reduced mobility. Please note: the Bungalow section does not offer interconnecting rooms.

6. Spa, wellness and sport

Does the hotel have a spa or wellness centre? What services are offered?

Yes, the Seabel Aladin spa, decorated in the colours of Djerba, has 13 treatment rooms, a hammam and a herbal tea room, with direct access to the indoor pool. It offers beauty and wellness programmes, hammam treatments, massages (Ayurvedic Kansu and Shirogriva, Aromaspa, Marmaveda with herbal poultices) and beeswax body wraps. It is open Monday to Saturday, from 09:00 to 12:00 and from 14:00 to 19:00.

What are the indicative prices for spa treatments (massages, hammam, etc.)?

3-day programmes range from €175 to €255, and 6-day programmes from €295 to €425. Full details are available in the treatment menu. For individual treatments (massages, hammam), contact the spa at aladin.spa@seabelhotels.com.

Is there a gym / fitness room on site?

The hotel offers free aqua aerobics, aerobics, gymnastics, jogging and dance, as well as 5 tennis courts. The hotel does not have a fitness room.

7. Practical on-site services

Does the hotel offer a transfer service to / from Djerba airport? Is there a charge?

Yes, a transfer service to and from Djerba-Zarzis Airport (approx. 30 km away) is available on request, at an extra charge. Contact the hotel to arrange your transfer.

Is there parking on site, and is it free for guests?

Yes, free parking is available for hotel guests.

Does the hotel have a currency exchange desk and a cash machine (ATM)?

Yes, currency exchange is available at reception 24/7, and there is an automated teller machine (ATM) on site. See all the hotel’s services.

Which credit cards are accepted (Visa, Mastercard, Amex, etc.)?

Visa and Mastercard are accepted on site.

Does the hotel offer mountain bike and quad bike rental?

Quad bike excursions and camel rides are available at an extra charge. See the hotel’s activities.

Are there craft or souvenir shops within the hotel?

Yes, the hotel shop sells handicrafts, fashion items, tobacco and newspapers.

8. Meetings, seminars and groups

Does the hotel have meeting rooms or a seminar space?

Seabel Aladin has a fully equipped theatre and an outdoor amphitheatre. To organise a seminar or event, contact the hotel.

What equipment is available for seminars (sound system, screen, Wi-Fi, audiovisual equipment)?

The theatre is fully equipped (sound system, screen and video projector), and Wi-Fi is free at reception and in the lobby bar.

Can the hotel accommodate groups (incentives, team building, clubs, associations)?

Yes, with its 318 rooms, two restaurants, entertainment and sports facilities, the hotel is well suited to stays for groups, clubs and associations, subject to prior request. Contact the hotel to discuss your project.

9. Bookings, times and conditions

What are the check-in and check-out times at Seabel Aladin?

Rooms are available from 14:00 on the day of arrival and must be vacated by 12:00 on the day of departure, depending on the conditions of your tour operator or booking website. For a late arrival or late check-out, contact reception.

Do rates vary according to the season and travel dates?

Yes, prices for rooms and All Inclusive stays vary according to the season, length of stay, room type and available offers. Sea view, in-room safe and mini-fridge are available at an extra charge.

What are the cancellation and modification conditions for bookings?

Cancellation and modification conditions depend on the booking channel (travel agency, tour operator, online booking site). For direct bookings, contact the hotel.

Does the hotel offer special deals (early booking, long stay, last-minute offers)?

The best deals and lowest prices are available online: check the rates on the Special Offers page of the official Seabel Hotels website. Also discover our other hotels: Seabel Rym Beach Djerba and Seabel Alhambra Beach Golf & Spa in Port El Kantaoui.